Patient Care Coordinator
Experienced Patient Care Coordinator and Health Assistant with 4 years of experience in patient care coordination, including managing billing sections and handling patient discharges in a multi-specialty hospital setting, ensuring efficient and compassionate patient service. Proficient in emergency care and first aid, currently operating a health clinic focusing on immediate medical response and routine patient management. Demonstrated ability to resolve billing and insurance-related issues, enhancing patient satisfaction and streamlining payment processes for diverse patient groups.
Health Assistant (Emergency First Aid Treatment)
Amma Clinic, Miryalaguda | Apr 2022 - Present
· Administering first aid and emergency treatments to patients, ensuring immediate care and stabilization
· Managing daily clinic operations, including scheduling appointments, maintaining patient records, and handling administrative tasks
· Educating patients on health maintenance and preventive measures to enhance overall community health
Patient Representative In-charge & Billing Section
Mahesh Multi Speciality Hospital, Miryalaguda | Nov 2019 – Mar 2022
· Coordinated patient intake, care procedures, and discharge planning, enhancing the patient experience and operational efficiency
· Resolved billing disputes and processed insurance claims, significantly reducing errors and improving patient satisfaction
· Responded promptly to emergencies, facilitating swift medical intervention and supporting doctors in critical care scenarios
· Acted as a liaison between patients and medical staff to address and resolve concerns, ensuring effective communication and patient satisfaction